With support from
Explore how to manage volunteers, identify the volunteer roles your initiative needs, and how to draft volunteer documents (e.g. adverts, policies etc.).
In this section you will find:
Choosing the right organisational structure for your group
Learn more about small groups, constituted groups and incorporated organisations and which would be most suitable for you.
Five insights about the state of the voluntary sector
NCVO’s Civil Society Almanac 2022 provides that critical perspective on the voluntary sector finances, volunteers and workforce.
Involving Volunteers (NCVO)
Practical and step by step guidance from NCVO to help you manage volunteers and the process of volunteering well.
Key findings from Time Well Spent 2023
New Time Well Spent data reveals how much volunteering has transformed over recent years.
In this session we will explore:
| Title | Type | Time | Details |
| Coordinating volunteers | Website | 0:05:00 | Very basic guidance from NCVO to coordinating volunteers. |
| Recruiting volunteers | Website | 0:10:00 | A NCVO page with advice for finding, appointment and refusal of volunteers. |
| NCVO: Supporting and Managing Volunteers | Website | 0:30:00 | Guidance from NCVO. Including how to support, supervise and get feedback, how to keep volunteers engaged, solving volunteer problems and dismissing a volunteer. |
| Choosing the right organisational structure for your group | Article | 0:08:00 | Article from mycommunity.org.uk. Some of the links are broken but it's a useful overview on type of organisation you might want to form and how to decide. |
| How to keep volunteers happy and engaged | Booklet | 0:15:00 | Booklet from Semble. Uses 6 Cs as a strategy for engagement: connection, communication, coordination, care, celebration, co-creation. |
| Safeguarding and volunteers | Website | 0:10:00 |
A NCVO page introducing safeguarding for volunteers and outlining some key principles. Also including links to Covid-19 guidelines.
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| Getting volunteer insurance | Website | 0:10:00 |
A NCVO page introducing different types of insurances that might be relevant to your organisation and how to get it.
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| Writing volunteer role descriptions | Website | 0:10:00 | A NCVO page with advice for writing a volunteer role description. |
| Title | Type | Time | Details |
| McClelland's Achievement-Based Motivational Theory and Models | Article | 10:00 | A technical read on motivation theory for those wanting more of a deep dive into the psychology behind motivation. |
| Maslow's Hierarchy of Needs | Article | 10:00 | A background and overview of Maslow's research and theory into human behaviour and motivation for those wanting more of a deep dive into the psychology behind motivation. |
| NCVO: Involving Volunteers | Website | 00:05-1:00 | Practical and step by step guidance from NCVO (National Council for Voluntary Organisations) to help you manage volunteers and the process of volunteering well. NCVO is a well-respected organisation that provides training, support and advice to the voluntary sector as well as both helping to connect organisations together and representing the voluntary sector to government. |
| My Community | Website | 00:05-1:00 | A hub with lots of resources on things relating to communities. Find resources on funding, help creating partnerships, marketing, engaging communities, business and finances, governance and organisational structure, and staff and volunteer management. |
| Time well spent: A national survey on the volunteer experience | Report | 00:10:00-01:00:00 | A report of a survey into the reasons why people volunteer. Study from 2019 (pre-COVID). |
| NCVO: Understanding Volunteering | Website | 00:05-1:00 | Guidance from NCVO. Including what is volunteering, why involve volunteers, writing a volunteer strategy and equity, diversity and inclusion in volunteering. |
| Bang the Table | Tool | 00:05-1:00 | An online platform for engaging community and stakeholders in decision making. |
| New Local | Network | 00:05-1:00 | An independent think tank and network of councils, with a mission to transform public services and unlock community power. |
| Writing a volunteer strategy | Website | 0:20:00 | A NCVO page with advice for writing a volunteering strategy featuring some useful examples. |
| Writing a volunteer policy | Website | 0:10:00 | A NCVO page with advice for writing a volunteer strategy. |
| NCVO: Recruiting and welcoming volunteers | Website | 00:05:00-01:00:00 | Guidance from NCVO. Including how to recruit volunteers, writing a volunteer agreement and running a volunteer induction. |
| NCVO: Motivation and engagement | Website | 0:10:00 | Article from NCVO on motivating and engaging staff. This mainly focuses on employees but there is some useful advice in here on motivating teams in general, for example finding out about people's motivations and what their needs are in a role. |
| From Conflict to Co-operation | Booklet | 00:30:00-01:00:00 | 5 booklets from Co-operatives UK Limited on how to manage conflict in an organisation. Booklets are as follows: Booklet 1: Conflict - where it comes from and how to deal with it Booklet 2: Communication skills Booklet 3: Meetings and decision-making Booklet 4: Organisational growth and development Booklet 5: Role and responsibilities of the board |